Privacy policy
Last updated: 5 November 2026
MUTEGA AB respects your privacy. This page explains which personal data we process when you visit mutega.se or contact us, why we do it and what rights you have.
Data controller
MUTEGA AB, company reg. no. 559142-6118
Hantverksgatan 36, 434 42 Kungsbacka, Sweden
Email: info@mutega.se
Phone: +46 300 52 19 86
What we process and why
When you contact us. If you email, call or book a meeting with us, we process the details you give us, such as name, company, email address, phone number and the content of your message. We use them to reply and to prepare quotes. Legal basis: legitimate interest, or steps taken at your request before entering into a contract.
When you are a customer. To deliver our services we process contact details of your contact persons and the data needed for support, invoicing and accounting. Legal basis: contract and legal obligation (Swedish Accounting Act). When we handle personal data in your systems on your behalf we act as a data processor under a separate data processing agreement.
Remote support. When you start a remote support session through Zoho Assist, session data such as computer name, IP address and time is processed. Legal basis: contract or legitimate interest.
Technical logs. Our web server logs IP address, time, requested page and browser. The logs are used for operations and security and are kept for 90 days. Legal basis: legitimate interest.
Cookies
mutega.se sets no cookies of its own and stores nothing in your browser. That is why we show no cookie banner.
Two Google services load on the page:
| Service | What is sent | Cookies |
|---|---|---|
| Google Analytics (visitor statistics) | Cookieless signals: which page was visited, approximate country and browser type. Google uses the IP address only to estimate the country and does not store it. | None. Analytics is set up so that no analytics or advertising cookies are stored. |
| Google Maps (map in the contact section) | Your IP address and browser details when the map loads, as with any visit to Google. | Google may set its own cookies on google.com under Google’s privacy policy. |
We cannot see who you are in the statistics and only use them to understand how many people visit the site. You can block both services with a normal ad blocker and the site keeps working.
Recipients and transfers outside the EU
We never sell your data. We only share it with suppliers that help us run the business, such as email and calendar (Microsoft 365), remote support (Zoho, EU data centre), statistics and maps (Google) and our accounting firm. Some of these suppliers may process data in the USA. Such transfers rely on the EU-US Data Privacy Framework or the European Commission’s standard contractual clauses.
How long we keep data
- Enquiries that do not lead to a contract: up to 24 months.
- Customer data: for as long as the contract runs and afterwards as long as needed to handle possible claims.
- Accounting records: 7 years under the Swedish Accounting Act.
Your rights
You have the right to access, correct or erase your data, to restrict or object to processing and to receive data you gave us in a machine readable format. Contact us at info@mutega.se. We reply within one month.
If you think we process your data incorrectly you can complain to the Swedish Authority for Privacy Protection (IMY), www.imy.se.
Changes
We may update this policy. The latest version is always on this page.